Do you have a guarantee?
We confidently provide a one-year warranty on all labor.
Do you accept credit cards?
For projects UNDER $5,000.00 we accept VISA, MC, AMEX, DISC, and JCB cards.
For projects OVER $5,000.00 we prefer ACH payments, but we can also accept cash or checks if ACH is not an option.
In either case above, we will email you an invoice that you can click to pay online.
Do you charge by the hour or by the project?
We charge by the hour. Labor is billed at $145 per craftsman hour for both handyman and remodeling services.
Do you charge a mobilization or trip fee?
We do not charge a mobilization or trip fee.
Do you charge for estimates?
If you can email us pictures and a description of your project(s) we can likely provide an estimate via email at no charge. The email address for free estimates is jon@homeimprovementexpress.com. If you would like an in-home estimate, we charge $150 to send one of our professional estimators to your home, and we credit $75 of that back toward your project if you hire us.
Do you have a minimum charge?
Yes, we have a 4-hour minimum for labor, so our minimum charge to send a craftsman to your home, and perform up to 4 hours of labor, is $580.
How do you charge for materials?
We do not mark up the materials that we purchase for our services, as our labor rate is applicable for the time required to purchase and deliver those materials. Whatever amount we pay for the materials used on your project, that is the amount we charge you.
